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Online & Social Media Commenting

Guidelines

At WE Airsoft, our mission is to produce products that have a reputation for being innovative, of great quality, and value for money in order to enhance the quality of play for our consumers. Your patronage and your opinions are highly valued. We encourage comments that provide useful information for future product development and help us connect you to personnel who can answer your questions and resolve any concerns you may have. Please consider the following guidelines when engaging with any of the WE Airsoft ’ social sites and websites:

Product Issues

If you are having issues with one of our products, please allow us the opportunity to offer options for resolution by contacting the the retailer you have purchased our products from.

If our products were purchased from a dealer or retailer please note that all returns must be accompanied by a dated receipt and returned through the proper channels with the authorized dealer where they were originally purchased. If you find a problem with WE Airsoft products, discuss return with the store where they were purchased. Please do NOT send your purchase back to WE Airsoft. Without a return authorization number, we are unable to accept return packages. Any authorized dealer can provide a return authorization number which allows us to track the product shipment and problem with that particular product.

Constructive Interaction

We welcome the opportunity to share ideas with active participants in the airsoft categories we serve and any users of our products. Dialogue leads to improved products and performance for us and ultimately, improved usability and performance for the consumers who use our products. Participants should comment in a respectful and courteous way that shows regard for other participants. Inflammatory and insulting comments are prohibited, and we request that participants do not post comments that are libelous, defamatory, offensive, vulgar, harmful, harassing, intimidating, hateful, or threatening.

Disclosure

If you have a sponsorship relationship with WE Airsoft or have received free product from WE Airsoft for any reason, note that Federal Trade Commission (FTC) guidelines require disclosure of receipt of free merchandise in testimonials and endorsements of said merchandise. Do not post content that includes false information or information that is misleading, inaccurate, fraudulent, deceptive or illegal. Your comments should reflect your individual opinions and include proper disclosure